Reset Your Password

Modified on Fri, 22 Sep 2023 at 02:53 PM

Reset Password in SmarterMail

You have to login to Smartermail at in order to change your password.

Once you're logged in, click More in the menu at the top, then select Settings

Once you're in Settings, you can click the Change Password button

Enter your old password, then enter your new password.  It must be 12 characters and meet the requirements.

Email Programs and Phones

If you use a mail program (like Outlook) or and app on your phone, the next time it tried to check mail, you'll see an error.  Enter the new password and you should be good to go.

If you don't know your old password, please contact us at 724-523-3001 and we'll reset your password for you.

Tips to Creating a Good Password

The best bet is to use a password manager to store your passwords.  But regardless, it's important to have good passwords - and unique passwords (Don't use the same password on multiple sites.)

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